AI Sales & Customer Support
AI sales and support tools cover conversation intelligence, sales outreach, AI chatbots for support, and call analytics. They help teams scale customer-facing work. Pick a tool based on your team: sales teams need conversation intelligence and outreach; support teams need chatbots and ticket triage. Check integration with your CRM and helpdesk. Use a representative task and inspect the result before buying. Confirm permissions, export options and the full cost of your workflow.
6 tools in this category
How to compare this category
These are research-based profiles drawn from official product and pricing information, not ranked test results. Open each profile for its source, pricing basis and limitations. Hands-on findings require a separate documented review.
Read our methodology →Compare tools in this category
| Tool | Pricing | Editorial score | Rated variables | Free plan | Tested | |
|---|---|---|---|---|---|---|
| Ada | Custom pricing — contact vendor | Features and capabilities 4.7Usability and implementation 4.4Pricing and value transparency 2.7Integrations, security and trust 4.5 | No | Tested | View → | |
| Apollo | Free plan; paid plans start at USD 49 per seat/month, billed annually | Features and capabilities 4.7Usability and implementation 4.5Pricing and value transparency 4.5Integrations, security and trust 4.8 | Yes | Tested | View → | |
| Gong | Custom pricing — contact vendor | Features and capabilities 4.9Usability and implementation 4.7Pricing and value transparency 3.3Integrations, security and trust 4.9 | No | Tested | View → | |
| HubSpot Breeze | Breeze Assistant is included at no additional cost; Customer Agent starts at USD 0.50 per resolved conversation | Features and capabilities 4.8Usability and implementation 4.6Pricing and value transparency 4.2Integrations, security and trust 4.9 | Yes | Tested | View → | |
| Intercom Fin | USD 0.99 per Fin outcome | Features and capabilities 4.9Usability and implementation 4.7Pricing and value transparency 4.4Integrations, security and trust 4.9 | No | Tested | View → | |
| Zendesk AI | USD 19 per agent/month, billed annually | Features and capabilities 4.7Usability and implementation 4.2Pricing and value transparency 3.4Integrations, security and trust 4.8 | No | Tested | View → |
All tools in this category
Ada
AI Sales & Customer SupportEnterprise AI customer service agents for omnichannel support
Apollo
AI Sales & Customer SupportSales intelligence, prospecting and engagement in one GTM platform
Gong
AI Sales & Customer SupportRevenue AI platform for conversations, deals, forecasting, engagement and coaching
HubSpot Breeze
AI Sales & Customer SupportHubSpot AI for CRM-grounded assistance, agents, research and go-to-market automation
Intercom Fin
AI Sales & Customer SupportAI customer agent for service, sales and ecommerce across Intercom or existing helpdesks
Zendesk AI
AI Sales & Customer SupportAI agents and copilots built into Zendesk service workflows
How to choose the right tool
Pick a tool based on your team: sales teams need conversation intelligence and outreach; support teams need chatbots and ticket triage. Check integration with your CRM and helpdesk.