Fireflies

AI meeting assistant for transcription, summaries, search and conversation intelligence

AI Productivity, Meetings & Presentations Tested

Research-based score

4.7

Tested

Features and capabilities4.8

Official Fireflies pages verify bot and bot-free capture, transcription, AI summaries, AskFred, AI Skills, Personal Assistant, Voice Agents, desktop/mobile apps, conversation intelligence, team analytics and more than 100 integrations.

Usability and implementation4.6

G2 reviewers frequently praise transcription, summaries, ease of use and time savings, while common negative themes include AI inaccuracies, meeting-management friction, summarization limits and price.

Pricing and value transparency4.6

Free, Pro, Business and Enterprise prices are clearly published with monthly/annual rates, a seven-day card-required Business trial and separate AI-credit add-on pricing.

Integrations, security and trust4.8

Fireflies publishes SOC 2 Type II, GDPR and HIPAA compliance information, zero-data-retention options, private storage and enterprise administration controls.

Scored by Surabhi Singh

Quick facts

Vendor: Fireflies.ai Corp
Pricing model: freemium
Plan pricing: Free plan; Pro starts at USD 18/month or USD 10/month billed annually
Free plan: Yes — check limits
Free trial: Yes — check eligibility
Last verified: 9/24/2026

About Fireflies

Fireflies is an AI meeting assistant that captures, transcribes, summarizes and analyzes conversations across video meetings, desktop, mobile, dialers and uploaded files. It combines meeting notes with AskFred, AI Skills, Personal Assistant, Email Assistant, Voice Agents, conversation intelligence, CRM workflows, team analytics and more than 100 app integrations.

Best for

Individuals and teams that want automated meeting transcription, summaries and searchable conversation intelligence with strong CRM and workflow integration coverage.

Fireflies pros and cons

Pros

G2 reviewers frequently praise Fireflies for accurate transcription and summaries that let participants focus on the meeting instead of taking notes.
The platform supports multiple capture methods including meeting bot, Chrome extension, desktop app, mobile app, dialers and uploaded audio or video.
More than 100 integrations include Google Meet, Zoom, Microsoft Teams, HubSpot, Salesforce, Slack and other business systems.
The Free plan provides meaningful evaluation value, while Pro and Business publish both monthly and annual seat prices clearly.
Fireflies publishes SOC 2 Type II, GDPR and HIPAA compliance information plus enterprise private storage, custom retention and zero-data-retention controls.

Cons

−G2 reviewers report AI inaccuracies and occasional weak summaries, so transcripts and generated action items still require review.
−G2 feedback also cites meeting-management friction, including joining or capture behavior that can be inconvenient in some workflows.
−Advanced tools such as AI Skills, Personal Assistant, Voice Agents and several live features use separate AI credits rather than being fully covered by the base subscription.
−Purchased AI credits do not roll over, and Fireflies can auto-upgrade credit tiers if the user enables or accepts the relevant settings.
−G2 reviewers sometimes describe the product as expensive, particularly when seat costs and additional AI-credit subscriptions are considered together.

Features

Desktop Bot-Free Capture

Current desktop app · Operating-system permissions and consent requirements apply.

Personal Assistant

Pro and higher · Some assistant functions consume AI credits.

Team Analytics

Business and higher · Administrative access is required.

Meeting Transcription

Free and higher · Storage and download rights vary by plan.

Voice Agents

Pro and higher with AI credits · Consumes purchased or included AI credits.

AI Meeting Summaries

Limited on Free; unlimited standard summaries on Pro and higher · Custom summary sections can consume AI credits.

Conversation Intelligence

Business and higher · Advanced analytics require Business or Enterprise.

AskFred

All plans with different credit behavior · Some AskFred surfaces use dynamic AI credits.

AI Skills

Pro and higher · Consumes AI credits dynamically.

Mobile Meeting Capture

Free and higher · Mobile operating-system permissions apply.

Platforms

Chrome extensionAndroidWindowsWebiOSAPImacOS

Integrations

Dropbox Salesforce HubSpot Zapier Zoom Google Meet Microsoft Teams Slack

Pricing

Free

Check the vendor for current free-tier limits.

Pro

USD 18.00/month

USD 10.00/month with annual billing

Pro: USD 18/month. Check recording consent, retention and connected-app permissions. Verify names, decisions and action owners in meeting summaries.

Business

USD 29.00/month

USD 19.00/month with annual billing

Most popular team plan with unlimited storage and conversation intelligence. Limit: Advanced AI consumption beyond included credits requires add-on credits Billing unit: per seat/month Minimum seats: 1 Minimum commitment: Monthly or annual

Enterprise

USD 39.00per month, billed annually

Enterprise governance and security plan with a published annual seat rate. Limit: Annual billing only Limit: AI-credit add-ons remain separate Billing unit: per seat/month Minimum commitment: Annual only Contact sales for a quote.

AI Credits Add-on

USD 5.00/month

USD 4.00/month with annual billing

Optional AI-credit subscription for advanced Fireflies AI features. Entry package contains 50 credits per month. Limit: Available only on paid plans Limit: Unused purchased credits do not roll over Limit: Auto-upgrade can increase credit package when enabled Billing unit: starting package per workspace/month Minimum commitment: Monthly or annual add-on

Official pricing / availability source · Checked 22 September 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: 9/24/2026. Check the vendor's site for current pricing.

Read the full Fireflies pricing article

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Read the full Fireflies alternatives article

Fireflies — frequently asked questions

What is Fireflies used for?

AI meeting assistant for recording, transcribing, summarizing and analyzing calls, with workflow automation and integrations for teams.

How much does Fireflies cost?

Pro: USD 18/month. Check recording consent, retention and connected-app permissions. Verify names, decisions and action owners in meeting summaries.

Source checked 22 September 2026: official vendor information. Confirm taxes, country and renewal terms at checkout.

Has SearchSagar tested Fireflies?

This is a research-based directory profile, not a scored hands-on review. Read the official source and try a representative task before committing.

How do Fireflies AI credits work?

AI credits power advanced features such as AI Skills, Personal Assistant, Voice Agents, Sales Assist and some AskFred surfaces. Credit use is dynamic and depends on query complexity. Paid credit packages start at 50 credits for USD 5 monthly, with annual discounts available. Purchased credits are shared across the team and unused purchased credits do not roll over.

Which apps integrate with Fireflies?

Fireflies advertises more than 100 integrations. Current directly verified examples include Google Meet, Zoom, Microsoft Teams, HubSpot, Salesforce, Slack, Dropbox and Zapier workflows. Fireflies also supports desktop, mobile, Chrome and API capture routes. Exact integration depth depends on the external service, user permissions, plan features and whether additional workflow software is required.

What do G2 reviewers say about Fireflies?

G2 rates Fireflies.ai 4.7 out of 5 from 753 reviews as of the research date. Users frequently praise summaries, ease of use, transcription and time savings. Common negative themes include AI inaccuracies, meeting-management issues, weaker summarization in some cases and price concerns. These are customer-review patterns and do not represent hands-on SearchSagar testing.