Fathom

AI meeting assistant for recording, transcription, summaries and follow-up

AI Productivity, Meetings & Presentations Tested

Research-based score

4.8

Tested

Features and capabilities4.8

Official Fathom materials verify unlimited recording/transcription, summaries, action items, Ask Fathom, playlists, CRM sync, team collaboration, deal views, coaching, API/MCP and newer ChatGPT/Claude integrations.

Usability and implementation4.9

G2 has more than 7,000 current Fathom reviews with exceptionally strong praise for note accuracy, ease of use, integrations and time savings, while reviewers still report occasional transcript/context and recording-management issues.

Pricing and value transparency4.8

Free, Premium, Team and Business monthly and annual-equivalent rates are published with two-seat team minimums and Enterprise custom pricing; a 30-day Premium preview and 90-day guarantee are also advertised.

Integrations, security and trust4.8

Fathom states SOC 2 Type II, GDPR and HIPAA compliance and supports SSO/SCIM, custom data retention and organization-wide security controls on higher tiers.

Scored by Surabhi Singh

Quick facts

Vendor: Fathom Video, Inc.
Pricing model: freemium
Plan pricing: Free plan; paid individual Premium starts at USD 20/month or USD 16/month billed annually
Free plan: Yes — check limits
Free trial: Yes — check eligibility
Last verified: 9/24/2026

About Fathom

Fathom is an AI meeting assistant that records, transcribes and summarizes Zoom, Google Meet, Microsoft Teams and supported meeting workflows. It adds action items, follow-up emails, Ask Fathom, playlists, CRM sync, team collaboration, coaching and connected AI integrations while maintaining a permanent individual Free plan.

Best for

Individuals and customer-facing teams that want automatic meeting capture, summaries, action items and CRM context without manually taking notes during calls.

Fathom pros and cons

Pros

G2 reviewers overwhelmingly praise Fathom for accurate meeting summaries and transcripts that let participants focus on the conversation instead of manual note-taking.
The Free plan includes unlimited recordings and transcriptions, which is unusually generous for an AI meeting assistant.
G2 users repeatedly highlight the intuitive interface and easy setup across common meeting platforms.
CRM, Slack, Asana, Zapier, ChatGPT, Claude and API/MCP integrations make meeting data useful beyond the meeting itself.
Fathom publishes SOC 2 Type II, HIPAA and GDPR compliance information and provides advanced SSO, SCIM and data-retention controls for larger teams.

Cons

−G2 reviewers report that summaries or action items can occasionally miss nuance or context and still require review.
−Some G2 users cite meeting-management and recording issues, including unwanted or confusing bot participation in certain workflows.
−Fathom currently does not support uploading arbitrary external recordings for analysis, limiting post-hoc workflows compared with some competitors.
−Team and Business require at least two paid users, which raises the minimum cost for very small collaborative teams.
−The pricing page advertises a 90-day guarantee, but detailed public refund conditions were not located in the current Help Center during this research pass.

Features

CRM Sync

Core sync available from paid individual plans with broader team capacity on higher tiers · Free and lower tiers have domain/user connection limits.

Ask Fathom

All plans with plan-specific lookback · Account-wide search history differs by plan.

Deal View

Business · Requires supported CRM association.

Public API and MCP

Available according to current plan comparison · API and team-access permissions vary by plan and data visibility.

Unlimited Transcription

Free and higher · Transcription accuracy can vary by audio quality, accents and overlapping speech.

AI Meeting Summaries

General summaries on Free; expanded on paid plans · Free advanced-summary usage is limited.

AI Follow-Up Emails

Premium and higher; limited preview on Free · Drafts require user review before sending.

Coaching Metrics and AI Scorecards

Business · Best suited to structured sales-coaching workflows.

Unlimited Meeting Recording

Free and higher · Capture source and recording mode depend on supported meeting environments.

AI Action Items

Limited on Free; expanded on Premium and higher · Generated action items should be reviewed for accuracy.

Platforms

WindowsWebmacOS

Integrations

Salesforce ChatGPT HubSpot Zapier Zoom Asana Claude Google Meet Microsoft Teams Slack

Pricing

Free

Check the vendor for current free-tier limits.

Premium

USD 20.00/month

USD 16.00/month with annual billing

Premium: USD 20/month. Compare supported meeting environments and team-seat requirements. Tell participants about recording and correct notes before treating them as a decision record.

Team

USD 19.00/month

USD 15.00/month with annual billing

Collaborative team plan with shared meeting libraries, folders, search and team workflows. Limit: 2-user minimum Limit: Some team-wide AI lookback is limited compared with Business Billing unit: per user/month Minimum seats: 2 Minimum commitment: Monthly or annual

Business

USD 34.00/month

USD 25.00/month with annual billing

Advanced team plan for CRM automation, deal intelligence and coaching. Limit: 2-user minimum Billing unit: per user/month Minimum seats: 2 Minimum commitment: Monthly or annual

Enterprise

See pricing details

Custom enterprise plan with advanced governance, security, onboarding and support. Limit: Numerical price not public Billing unit: custom Contact sales for a quote.

Official pricing / availability source · Checked 22 September 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: 9/24/2026. Check the vendor's site for current pricing.

Read the full Fathom pricing article

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Gamma

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Beautiful.ai

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Read the full Fathom alternatives article

Fathom — frequently asked questions

What is Fathom used for?

AI meeting assistant that records, transcribes and summarizes meetings, helping teams capture decisions, action items and follow-ups.

How much does Fathom cost?

Premium: USD 20/month. Compare supported meeting environments and team-seat requirements. Tell participants about recording and correct notes before treating them as a decision record.

Source checked 22 September 2026: official vendor information. Confirm taxes, country and renewal terms at checkout.

Has SearchSagar tested Fathom?

This is a research-based directory profile, not a scored hands-on review. Read the official source and try a representative task before committing.

Which meeting platforms and CRMs work with Fathom?

Fathom supports Zoom, Google Meet and Microsoft Teams for meeting capture and directly documents CRM workflows with HubSpot and Salesforce. It also integrates with Slack, Asana, Zapier and newer ChatGPT and Claude connectors. Exact CRM capacity and field-sync functionality vary by plan, and organization administrators may need to authorize CRM or collaboration connections.

Is Fathom secure for business meetings?

Fathom states that it is SOC 2 Type II audited and compliant with HIPAA and GDPR requirements. Higher plans add organization-wide security controls, SSO, SCIM provisioning, custom data-retention programs and HIPAA BAA support. Teams should still configure consent, sharing and retention policies to match their own legal and security requirements.

What do G2 reviewers say about Fathom?

G2 currently rates the matching Fathom meeting assistant 5.0 out of 5 from more than 7,000 reviews. Users commonly praise accurate summaries, ease of use, automatic action items and integrations. Repeated concerns include occasional transcription or context errors, recording-management issues and limitations around particular workflows. These are customer themes, not hands-on SearchSagar testing.